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July 7, 2020   |   Category: Crisis communications

One step forward, two steps back. It’s almost as if that old saying was just waiting for the coronavirus to prove how true it can […]

Go further when people are going without.

June 30, 2020   |   Category: Crisis communications

The pandemic has caused a lot of products and services to become temporarily unavailable. Can you say toilet paper? Naturally the last thing a business […]

Plan for this and that.

June 23, 2020   |   Category: Crisis communications

One day it seems like the world is opening up again. The next day the door slams shut. Obviously everyone is still trying to feel […]

Start or re-energize a blog.

June 17, 2020   |   Category: Crisis communications

How do you stay top-of-mind with your customers if they can’t visit you? That’s one of the major challenges COVID-19 has presented to businesses everywhere.  […]

Listen carefully.

June 9, 2020   |   Category: Crisis communications

One of the best sources for beneficial, actionable information to grow your brand is from your customers. After all, they’re the ones you are trying […]

Marketing During a Pandemic:
Let people know before they go

June 2, 2020   |   Category: Crisis communications

Open? Not open? Half open? Kind of open? The reopening of our country’s businesses is happening in fits and starts. Some states are completely open […]

Marketing During a Pandemic:
It’s a good time to do good

May 26, 2020   |   Categories: Crisis communications, Marketing Insights

By now you have probably noticed that many brands are stepping up during the pandemic to provide help and relief to people in a variety […]

Marketing During a Pandemic:
It’s ok to smile :-)

May 19, 2020   |   Categories: Crisis communications, Marketing Insights

While the news continues to bombard us with dire warnings and reports about the economy and COVID-19, it may seem inappropriate for brands to take […]

Marketing During a Pandemic:
Review what you’re not doing

May 12, 2020   |   Categories: Crisis communications, Marketing Insights

It’s easy for businesses to become complacent about what marketing channels they rely on. Typically the decisions are based on audience research and what has […]